Privacy Policies
1. Introduction
At Elevate Boutique GmbH, protecting your personal data is a priority.
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, book classes or interact with our services.
This policy complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).
By using our website or services, you agree to the terms of this Privacy Policy.
2. What Personal Data We Collect
a. Information You Provide to Us
When you register, book classes or contact us, we may collect:
Full name
Email address
Telephone number
Billing address
Payment details
This data is processed based on your consent or for the performance of a contract.
b. Payment Information
Payments are processed through secure third-party providers.
Elevate Boutique and its employees do not have access to full credit card details (only limited information such as last digits where applicable).
c. Automatically Collected Data
We may collect anonymized data via analytics tools:
IP address
Browser type
Device information
Pages visited
Time and date of access
This data is used based on our legitimate interest to improve our services and user experience.
3. How We Use Your Data
We use your personal data to:
Manage bookings and provide services
Process payments
Respond to inquiries and customer support requests
Send updates regarding bookings or services
Improve our offerings and customer experience
Comply with legal obligations
We will only use your data for additional purposes with your explicit consent.
4. Legal Basis for Processing
We process personal data based on:
Consent
Contractual necessity
Legitimate interest
Legal obligations
5. Disclosure to Third Parties
We may share your data with trusted service providers for business operations, such as:
Booking and scheduling systems
Payment providers
Analytics services
Accounting tools
All third parties are required to:
Protect your data
Use it only for specified purposes
Comply with applicable data protection laws
We may also disclose data if required by law.
6. Data Security
We implement appropriate technical and organizational measures, including:
Secure hosting and encryption (SSL)
Restricted data access
Use of certified payment providers
Despite these measures, no system is completely secure. In case of a data breach, we will inform affected users as required.
7. Cookies
Our website may use cookies or similar technologies for:
Website functionality
Performance and analytics
You can control cookies through your browser settings. Where required, cookies will be disclosed via a cookie banner.
8. Your Rights
You have the right to:
Access your personal data
Correct or update your data
Request deletion of your data
Withdraw consent at any time
Object to data processing
Request data portability (where applicable)
File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or relevant EU authority
To exercise your rights, please contact us at:
📧 thalwil@elevate-boutique.ch
9. Data Retention
We retain personal data only as long as necessary:
To provide our services
To comply with legal obligations
For legitimate business purposes
You may request deletion of your data at any time.
10. Children’s Privacy
Our services are not intended for individuals under 16 years of age.
We do not knowingly collect data from children.
11. Marketing Communications
You may unsubscribe from marketing communications at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices and recommend reviewing their policies.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be published on our website.
14. Contact
If you have any questions regarding this Privacy Policy:
Elevate Boutique GmbH
Gotthardstrasse 44
8800 Thalwil
Switzerland
thalwil@elevate-boutique.ch